PHH Checking Doctors sick notes Following up on incident reports for disciplinary purposes and liaising
PHH
PHH Checking Doctors sick notes Following up on incident reports for disciplinary purposes and liaising
Ansible)
experience. COMMENCEMENT: As soon as possible ROLE: Incident processing and adhering to SLA standards. SAP
negotiable. Reference: SAP BW/SAC Consultant (2809) TB Incident processing and adhering to SLA standards. SAP
lifecycle Experience with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS: Software Workspace One Access Experience with ITL processes (Incident, Change and Problem management) Plan and execute (technical lifecycle, change management) Resolve incident tickets Any additional responsibilities assigned
key results and targets are met. Ensure that IM (Incident Management), CM (Change Management) and PM (Problem approved standards. Provide 2nd level support during incidents by analysing system logs and overall system resources Transition Management PIC Process Management (Problem, Incident and Change Management) Knowledge of GROUP, ITPM
the systems hardware and software problems are investigated , diagnosed and resolved Managing and monitoring
all analytics, reporting and data needs. Will investigate large data related postpaid invoicing, collections