vendors and third-party service providers to procure IT equipment and services and resolve technical issues practices in IT support and administration. Provide training and support to end-users on IT systems, applications CompTIA A, Network, Microsoft Certified Systems Engineer) preferred. Proven experience in IT support and
procurement, sales, marketing, finance, and customer service. This challenge requires strong leadership skills acumen, and a passion for innovation and customer service. You will have the opportunity to learn from a procurement, sales, marketing, finance, and customer service. - Ensure operational efficiency, cost-effectiveness and develop staff teams, including recruitment, training, performance evaluation, and coaching. 4. Sales Customer Service: - Champion a customer-centric culture and ensure the delivery of exceptional service and
Required Minimum Education / Training
Degree/Diploma or a relevant
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administrative and technical support services to the Customer Services Division and to ensure the smooth issues Data integrity issues relating to Bank service. Effects not cleared base 1, base 2, SMS, DMS. Repatriation of funds. Assists in compiling material for training and prepares PowerPoint presentations. Arranges made. Monitors and maintains key contracts and Service Level Agreements as per the end dates for renewal ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved. Monitors
administrative and technical support services to the Customer Services Division and to ensure the smooth issues Data integrity issues relating to Bank service. Effects not cleared base 1, base 2, SMS, DMS. Repatriation of funds. Assists in compiling material for training and prepares PowerPoint presentations. Arranges made. Monitors and maintains key contracts and Service Level Agreements as per the end dates for renewal ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved. Monitors
Seychelles and Mauritius. As a Graduate Software Engineer in our team, you will have the opportunity to growth and advancement in the field of software engineering. Join us and embark on an exciting journey to analyse systems flow, data usage, work processes and service issues. Investigate problem areas and propose solutions Bachelor's degree in Computer Science, Software Engineering, or related field (new graduates welcome). Knowledge
include performing application upgrades, providing training and support, developing new processes, optimizing department managers, operational teams, and users IT Service Delivery Managers / Analysts Masterdata Team Management developers (Pilotfish, Nologo) BCX support Saas service providers (OrgChartNow) OrgChartNow Support SAP to collaborate, provide technical support, and train staff Extensive experience in analyzing HRIS and performing diagnostic tests and audits Relevant training and/or certifications as an HRIS & Analytics
Purpose Experienced Trainer is required to deliver training in line with the company and client objectives improve the content and delivery styles required to train new trainees and develop the existing agent capabilities product and skills knowledge. Client Facilitate Training group as per Client curriculum requirements Multi to be delivered from various industries Conduct Training Needs Identification as per project requirements Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach his/her own
Purpose Experienced Trainer is required to deliver training in line with the company and client objectives improve the content and delivery styles required to train new trainees and develop the existing agent capabilities product and skills knowledge. Client Facilitate Training group as per Client curriculum requirements Multi to be delivered from various industries Conduct Training Needs Identification as per project requirements Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach his/her own
other resolver group (internal and external) like Service Provider, TAC, etc Identifies problems and errors before they impact a client's service Provides Assistance to L1 Security Engineers for better initial triage journey Moderate level years of relevant managed services experience handling cross technology infrastructure level knowledge in ticketing tools preferably Service Now Moderate level working knowledge of ITIL processes Infrastructure Cloud Networking Cloud Security Cloud Services Management Computing Database Tuning Data Networking