team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape eviewing tickets and requirements on Autotask Service Desk
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial role include analyzing and optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Lead and manage a team of support service staff, including, buying, specialists Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty measure the effectiveness of support services. Resource Management: Allocate resources efficiently to meet
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial role include analyzing and optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Lead and manage a team of support service staff, including, buying, specialists Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty measure the effectiveness of support services. Resource Management: Allocate resources efficiently to meet
satisfaction across various sectors including businesses, governments, educational institutions, and healthcare standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; Strong
provider of permanent and temporary recruitment services to the South African, European and UK marketplace to their technology stack. Their solutions and services span the full range of the software development understanding of SIS products, user objectives, and business requirements. Transform requirements into product with quotes, proposals, custom development, and business process analysis. Conduct sprint planning, reviews developers with design and requirements understanding, manage project delivery and scope. Identify and mitigate
qualification in the fields of quality management systems, risk management, business analysis, or similar
Meet with management and staff to identify, define, and document business requirements, operational
track of and thoroughly document functional and business specifications, and create detailed, universally
understood procedures for permanent records and training purposes
Skills & Exp
r />Degree B Eng (Industrial)
Diploma in Business Analysis (advantageous)
Diploma or experience
(advantageous)
Minimum 4+ years experience in business analysis, process analysis
Advanced excel
Qualifications Worthy of Thy Presence:
A Degree forged in the fires of academia, proclaiming thy mastery in the arts of Computer Science, Engineering, or related realms
Proven feats of technological prowess, demonstrating thy ability to tame the wild beasts of code
Duties:
The role of the Business Analyst is to ensure the smooth and effective running the Intermediary Support and Compliance business systems and applications, related processes, and reduce and prevent any business risks associated with the use of system and to manage and facilitate the entify, analyse, and define business requirements received from Business Owners, Subject matter experts company.
qualification in the fields of quality management systems, risk management, business analysis, or similar At least years of experience in Project documents control, management system and process development and implementation finish and architectural structure of the Document Management System Software (DMS) flow process. Experience computer literacy Ability to train the stakeholders on document management system, processes, and procedure Asset Management System by making use of intranet and Asset Management Digital Platform Manage externally