technology. Onsite User Support Microsoft Windows & Office Application Support and Installation Windows & Administration Microsoft Office 365 2nd Line Support & Administration Escalation of issues to 2 2 nd Documentation and Updating of Ticketing/Helpdesk System Train end users on usage of computer hardware hardware and software Install, configure and support Windows and Mac workstations Maintain current and accurate management of Desktops systems Install, configure, and support end-user IT hardware and software within acceptable
CAPRISA Head Office in Durban and will provide support to 5 clinical research sites within KZN. Applicants Installation and Configuration, LAN/WAN configuration and support ITIL, MCSE (Minimum 2016) Knowledge of Linux Systems by clearly documenting design, maintenance, and support procedures, application software and system management all servers and end user devices Management of Helpdesk service requests Monitor and respond to system
positive engagement with end users, application support and third parties Effective ongoing knowledge transfer HCM Monthly Maintenance Life Cycle Assist the Support Team to resolve calls related to Human Resources system maintenance life cycle from receiving a helpdesk ticket, through the steps of problem analysis Technical Expertise Provide ongoing advice and support on best practice to ensure continuous improvement HR processes. System Opportunity Identification Support the Applications Manager and the Business in identifying
field encompassing all IT related items as well as support on general items such as CCTV, Access control and services. This is a full-time on-site role for a IT Support Technician located in Durban. Knowledge and Experience Access Control, CCTV, DVR, networking, software support, Gate automation, routers, telephony VOIP systems systems. Responsible for providing technical support and troubleshooting on desktop computers, printers, and other related peripherals. The Desktop Support Technician will also be responsible for computer
RESPONSIBILITIES:
Support internal and external customer infrastructure MS Server support
Office 365
365 Support
Desktop Support
QUALIFICATION & SKILLS REQUIRED:
Relevant IT degree
will be required to travel to local customers to support them.
CORE COPMETENCIES:
Self-Starter
Introduction: The Support Specialist will provide 2nd level IT application support to business at a senior include: Provide 2nd line application technical support on all Retail and Warehouse application s on SQL environment follow documented IT procedures. Work with support teams to improve software deployment techniques After hours standby and support based on rotating schedule. 5 years support experience in Retail, Warehousing
taking on the responsibility of administration and support of the company's networks, servers, and users This required for on-going operations are adequately supported. Management, configuration and administration experience with vSphere systems administration and support including VMotion, HA, DRS, VDS, Affinity rules administration and support. Working experience with Microsoft Exchange administration and support. Experience
the IT team, responsible for providing technical support, troubleshooting, and maintenance of the organization's implement solutions to support business objectives. Provide advanced technical support and troubleshooting junior IT technicians, providing guidance and support in resolving complex technical problems. Install and best practices in IT support and administration. Provide training and support to end-users on IT systems Systems Engineer) preferred. Proven experience in IT support and administration, with at least [X years] of
and implementation.
other functions to ensure that the IT ecosystems supported enjoy maximum uptime with minimum unplanned outages Microsoft Office Application Support Experience (Expert) Internet Connectivity Support Experience (Expert) Advanced Administration and Support certification. Exchange Server Administration and Support certification. Minimum knowledge of industry standard software products in support of customer environments. Advanced: VMware VCP IT, working with Servers in depth and in an IT Support Environment Completion of all stated internal and