automation experience
<
qualifications A, N, MCSA, VNWare, 3CX, CCTV, Cisco, SQL, ITIL, etc. Excellent technical troubleshooting skills
/>·       IT Operations Frameworks (E.g., ITIL)
·       IT Service Delivery Management
in Information Systems or equivalent experience. ITIL certification (advantageous). Any Scrum certification Minimum 4 years of IT operations experience including ITIL. Minimum 4 years of storage experience. Minimum
Incident and Request Management (ITSM NEXT)
· ITIL processes knowledge
· Any additional responsibilities
Understanding Agile Methodology
· Understanding ITIL
WHICH QUALIFICATIONS/EXPERIENCE DO
software systems. LICENSING & ACCREDITATION: ITIL Service management Expected Output: LAN and PRTG
core systems (Opera) and have ITIL core competencies in service design and
required:
and integration issues.
Essential Skills Requirements: Experience with ITIL processes (Incident, Change, and Problem management)