Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
& Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service stakeholders. Essential Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able Teams on daily/weekly and monthly basis as is required. R18 000 - R22 000 - Monthly plus Medical Aid
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring information
Must have experience within the Tele-sales environment
Experience & Competencies:
inbound and outbound experience
Good reading abilities as some roles require scripted questions
Applying customer service/care principles to all calls
Working with People
Ability to learn information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre Centre experience in a Financial Services or Medical Health environment. Excellent oral and written communication skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
Minimum Requirements:
with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 12
The contact centre service will support the channels below (and any support (both inbound and outbound).
Description The Call Centre Operator will be responsible for operating and ordering for products. The will be based in the East London office. Min Requirements: Matric Certificate in Customer Service Qualification Management / Logistics advantageous 3-5 years working experience in a customer service industry pertaining to Evolution advantageous Responsibilities: Operate Call-centre to receive and optimise orders Co-ordinate orders
from customers, assisting with complex service calls, technician support, queries around parts.
Representative with at least one to three years' experience in the insurance industry. In a sales environment applicable reward structure. QUALIFICATIONS AND EXPERIENCE Minimum education (essential): • National Senior Certificates Minimum applicable experience (years): • 1 - 3 years' experience Skills and knowledge (essential): MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – – 16h30 Skills and knowledge (desirable): • Experience with telesales and online sales • Insurance background