customer base. Resolves service desk issues and improves current service desk methods to increase productivity productivity, client service and evaluating desk efficiency. Coordinate Client query processes and ensure
customer base. Resolves service desk issues and improves current service desk methods to increase productivity productivity, client service and evaluating desk efficiency. Coordinate Client query processes and ensure
https://www.remotedesk.support/ The Position This Service Desk Technician position is responsible for maintaining service skills. This position reports to our Service Desk Manager. We are looking for an individual who inverter etc, SOUTH AFRICAN CITIZENS ONLY Our service desk engineers are responsible for maintaining user to management regularly. Minimum 3years of service desk experience Microsoft Certified Professional
devices (printing, laptops, desktops, managed service desk, boardroom equipment, Microsoft Services and
Previous network support experience within a Service Desk environment, ideally within an ISP Professional
incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. Provide incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. Provide
stakeholders Manage system/technical issues by logging service desk tickets with IT Track all system/policy/operational
stakeholders Manage system/technical issues by logging service desk tickets with IT Track all system/policy/operational
perform periodic telephonic duty on the technical service desk, providing second line telephonic support to
providing technical support to the applications and service desk teams A pplication-to-Application Integrations