budgetary objectives Maintaining high quality customer service After hours offloading/loading of vehicles as required relationships with third party service providers and clients Managing of vehicles, services, licensing etc Managing
nature of this role. Deliver a customer-focused service. Investigate and resolve client issues within agreed frames. Maintain relationships with third party service providers. The employee shall be required to perform perform any other reasonable tasks / services from time to time as required by the business. Desired Experience environment 3 years of experience in customer service Transport industry exposure The post Supply Chain
Performance Areas: Customer, Transporter, and Supplier service satisfaction. Control over stocks, including accuracy invoicing. Maintaining good relationships and service with internal stakeholders. Accurate and timely
operations to meet our production and customer service goals.
Your primary focus will be on managing inventory accuracy, and providing exceptional customer service.
Key Responsibilities:
1 transactions.
4. Customer Service:
Serve as the primary point of contact for providing prompt, professional, and personalized service.
5. Administrative Support:
Maintain
operations to meet our production and customer service goals. Your primary focus will be on managing the inventory accuracy, and providing exceptional customer service. 1. Warehouse Management: Supervise and lead a shipping and receiving transactions. 4. Customer Service: Serve as the primary point of contact for customer providing prompt, professional, and personalized service. 5. Administrative Support: Maintain accurate records
providing regular updates of possible delays to services; Performing inventory checks of CT' and CDs to resources, to inform clients of possible delays to services; Performing inventory checks of CTs & CDs concerned, including costs associated with special services rendered; Adhere to prescribed procedures when concerned including costs associated with special services rendered. Atleast 2 to 3 years experience as a
providing regular updates of possible delays to services; Performing inventory checks of CT' and CDs to resources, to inform clients of possible delays to services; Performing inventory checks of CTs & CDs concerned, including costs associated with special services rendered; Adhere to prescribed procedures when concerned including costs associated with special services rendered. Atleast 2 to 3 years experience as a
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with management skills. Excellent communication and customer service skills. Ability to work under pressure and meet
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with management skills. Excellent communication and customer service skills. Ability to work under pressure and meet
the suppliers and build relationships to ensure service levels are achieved. Performance Monitoring: Monitor insurance documentation are in order. Customer Service: Attend to customer complaints and inquiries, resolve resolve delivery issues, and provide exceptional service to customers. Continuous Improvement: Identify