Billing & Statements Equipment management and admin processes
To implement administrative processes-
Admin Position, Melville, Johannesburg. Company Name: Vacancyscout Recruitment. Howdy Melville Discover
Admin Assistant Required, Kraaifontein, Northern Suburbs. Company Name: New Talent. New Talent is hiring with clients & suppliers via email & phone call. Qualifications & Skills: Matriculated 2016
Admin Assistant Required, Kraaifontein, Northern Suburbs. Company Name: New Talent. New Talent is hiring with clients & suppliers via email & phone call. Qualifications & Skills: Matriculated 2016
within Testing, Inspection and Certification. The call centre agent will support the business developer to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
within Testing, Inspection and Certification. The call centre agent will support the business developer to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools
Contributing to and driving sales by effectively calling clients Responsible for processing all correct communicate with a wide range of clients The post Call Centre Agent appeared first on freerecruit.co.za
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding the daily operational functions of the collection call centres of the company and collaborate closely with reports to the COO as and when required. • Ensure all call centre performance targets are met by empowering planning & managing the daily running of the call centre operations. • Meeting performance targets