responsibilities
Knowledge of ERP Software Duties Capturing of customer orders Invoicing of delivery documents once completed capturing production documentation Assisting with customer quotations and query resolution General administrative
Software Duties
a well experienced Customs Entry Clerk. - 5 Years Experience in Framing Customs Import / Export Entries understanding of Customs Knowledge and procedures - Completed some form of Customs Training (Customs Clearing Knowledge and experience in the various types of Customs Entries (DP / GR etc) - Experience in working with
business, financing, administration, and client care). Coaching and development of financial advisers
business, financing, administration, and client care). Coaching and development of financial advisers
Objectives : Actively contact customers who are late with their payments and request prompt payment Follow when a customer continues to miss payments to ensure debt is eventually collected Work with customers and cash in/trade debtors to management Contacting customers with overdue invoices to discuss payment Raising Raising ad-hoc invoices and credit notes for customers Updating and processing of direct debit details and necessary Liaise with customer experience and account managers to resolve customer issues Generate, monitor
To assist walk ins, online and telephone customers in a timeous, positive, friendly and efficient manner accurate customer services through quality checks and follow-up calls Addressing customers concerns and and responds to the customer inquiries promptly. Keep all regular and routine customer updated with regards services of the organization. Ensure priority customers are called daily before 8:30am to confirm orders developments, information, or feedback gathered through customer interaction and forward onto sales supervisor
To assist walk ins, online and telephone customers in a timeous, positive, friendly and efficient manner accurate customer services through quality checks and follow-up calls Addressing customers concerns and and responds to the customer inquiries promptly. Keep all regular and routine customer updated with regards services of the organization. Ensure priority customers are called daily before 8:30am to confirm orders developments, information, or feedback gathered through customer interaction and forward onto sales supervisor
maintaining relationships with customers and suppliers, analysing customer needs, and developing strategic charge of prioritizing marketing to gain new customers and providing constant feedback to management