business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
access to already earned wages, is looking for Customer Support Agents.
The ideal candidate will exceptional customer service, resolving customer inquiries, and ensuring a high level of customer satisfaction Responsibilities:
access to already earned wages, is looking for Customer Support Agents. The ideal candidate will be responsible exceptional customer service, resolving customer inquiries, and ensuring a high level of customer satisfaction satisfaction. Key Responsibilities: Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Handle and resolve customer complaints in a professional manner manner. Maintain detailed records of customer interactions. Communicate and coordinate with internal departments
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
capacity
professionally, with the ability to speak both English and Afrikaans working from their office in Stellenbosch role Excellent communication skills, English and Afrikaans Experience working on various computer systems
professionally, with the ability to speak both English and Afrikaans working from their office in Stellenbosch role Excellent communication skills, English and Afrikaans Experience working on various computer systems
license
manner 3 - 5 years' experience in a similar client service support role, ideally in an operations environment; formulas and pivots); Experience in the Financial Services industry with focus on the Payments industry is advantageous; Driver's license; Fluent in English (Afrikaans would be beneficial).
manner 3 - 5 years' experience in a similar client service support role, ideally in an operations environment; formulas and pivots); Experience in the Financial Services industry with focus on the Payments industry is advantageous; Driver's license; Fluent in English (Afrikaans would be beneficial).