Hard working, occasionally irregular hours (after hours) Own transport Filing (electronic & conventional)
Breakdowns Service Level Agreements
on a broad scale After hour work: Must be able to accept calls from clients after hours for emergencies maintenance and upgrades. This also includes handling after hour P1 & P2 calls
INSTALLATION AND REPAIRS. MUST BE PREPARED TO DO AFTER HOUR CALL OUTS AND WORK ON WEEKENDS WHEN REQUIRED
required and work flexible hours, including after hours and weekends. Must be confident in dealing with
Basic Sonicwall support (Firewall). Emergency after hours support if a VIP calls.
other activities that impact fleet availability after-hours escalation of urgent or complex matters that of the formal job description Willing to work after hours when necessary to meet deadlines or deal with
other activities that impact fleet availability after-hours escalation of urgent or complex matters that of the formal job description Willing to work after hours when necessary to meet deadlines or deal with
literate, skilled in Excel. Must be able to work after hours when required.
arise. Provide standby support and respond to after-hours incidents as needed. Document and escalate issues Willingness to provide standby support and respond to after-hours emergencies. Additional Requirements: Must have