Handling incoming chats Make outbound calls Handle all inbound & outbound customer interactions Answer customers to provide installation and training Outbound calls to customers to provide feedback on queries
Are you an experienced Inbound Tour Consultant with experience supervising staff working for a Travel Experience required: Must have a minimum of 5 years inbound consultant experience in Southern & East Africa manage remote consultants Sales Cultivate excellent agent, supplier & guest relationships Guide the team
preparation of audit files for annual audits Assist in collecting information and compiling files for annual BEE
preparation of audit files for annual audits Assist in collecting information and compiling files for annual BEE
supporting documents. Debtors – Oversight of collections, Reporting on Outstanding debt, Provision for
refunds Month end reporting – Reconcile debtors' collection on GL account, debtors provision GL account and
the ERP system,-Assist accounts personnel with collection of outstanding and overdue payments,-Timely and