telecommunication industry is looking for a Retentions and Collections Lead, this is a great opportunity to Build Your Your Dream Team Lead Retention and Collections and Drive Customer Success!" This individual will strategies to optimize customer retention and manage collections processes from start to finish. Must have a strong strong background in retention and collections management. It is a 12-month contract
The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
role. You should have sound knowledge of inbound and outbound distribution procedures and as well as all
on team performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable
Report to SDS Leader
o GR Management – All inbound shipments must be processed within KPI
o EDI
Credit must be processed within KPI
o Failed Collection Management- escalate to LSP management
o
Customer master data Working understanding of inbound and outbound interfaces and batch jobs that are responsible
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implement effective collection strategies to improve retention rates Manage collections processes, ensuring industry trends and best practices in retention and collections management Our client in the telecommunication telecommunication industry is looking for a Retentions and Collections Lead, this is a great opportunity to Build Your Your Dream Team Lead Retention and Collections and Drive Customer Success" This individual will be responsible strategies to optimize customer retention and manage collections processes from start to finish. Must have a strong
deadlines Communicating with customers, making outbound calls to potential customers and following up
APM/DP and inbound departments on stock availability and requirements. Work closely with outbound departments