We are seeking a dynamic and experienced Hotel Duty Manager to join our clients prestigious wine estate accommodation and 5-star guest experiences. As the Hotel Duty Manager, you will play a pivotal role in ensuring clients hotel, maintaining the highest standards of service, and upholding their reputation for excellence /ol>
Reference: JHB003160-RD-1 Our Client is looking for a Duty Manager to join their team Area : Franschhoek, Cape Overview: We are seeking a dynamic and experienced Hotel Duty Manager to join our client's prestigious wine estate accommodation and 5-star guest experiences. As the Hotel Duty Manager, you will play a pivotal role in ensuring client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback
Reference: JHB003160-RD-1 Our Client is looking for a Duty Manager to join their team Area : Franschhoek, Cape Overview: We are seeking a dynamic and experienced Hotel Duty Manager to join our client's prestigious wine estate accommodation and 5-star guest experiences. As the Hotel Duty Manager, you will play a pivotal role in ensuring client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area required at property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed multi-task, must have experience handling customer service issues and be a team player
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area required at property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed multi-task, must have experience handling customer service issues and be a team player
care. Provide courteous and efficient transport services for guests, including transfers within the estate the vehicle(s) used. Assist with general porter duties, including moving and setting up equipment for transport activities. Provide excellent customer service to guests, addressing their needs and queries professionally
care. Provide courteous and efficient transport services for guests, including transfers within the estate the vehicle(s) used. Assist with general porter duties, including moving and setting up equipment for transport activities. Provide excellent customer service to guests, addressing their needs and queries professionally
including proficiency in the use of Protel and MS office, including e-mail and internet. Valid driver’s Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold including proficiency in the use of Protel and MS office, including e-mail and internet. Valid driver's