Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch customer interactions by monitoring performance findings to stakeholders; Mentor new CE Analysts; Perform tasks assigned by the supervisor to meet years of call center experience, with a minimum of 2 years in a quality role; Strong analytical, problem-solving
meet specifications and customer requirements. Grade 12 (Twelve). Proven experience in a production or or manufacturing environment with at least 2 (Two) years in a supervisory role. Strong leadership and
and be committed to skills development Matric / Grade 12 3 years security driving experience – people training advantageous License/Certification: PSIRA Grade C or higher (Advantageous) Valid Driver's licence
and be committed to skills development Matric / Grade 12 3 years security driving experience – people training advantageous License/Certification: PSIRA Grade C or higher (Advantageous) Valid Driver's licence
reporting and client updates. Requirements: Minimum 2 years of BPO training experience; Expertise in team
Experience & Qualifications: High School Diploma (Grade 12). 3-5 years of external sales experience. Proven
accounting or related field preferred
accounting or related field preferred Minimum of 1-2 years of experience in a clerical or financial role
accounting or related field preferred Minimum of 1-2 years of experience in a clerical or financial role
accounting or related field preferred Minimum of 1-2 years of experience in a clerical or financial role