The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility Areas To
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility Areas To
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop (telephonic and online) to ensure loan targets and administrative/financial standards are met, rules and regulations database Keep team updated with product knowledge Assist with ad-hoc projects to improve the sales and application Target-driven Financial acumen Leading a team Service orientated Good initiative Reporting Excellent 00 - R35 000.00 (Based on skills/experience). Benefits Company pension fund (5% Employer contribution
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop (telephonic and online) to ensure loan targets and administrative/financial standards are met, rules and regulations database Keep team updated with product knowledge Assist with ad-hoc projects to improve the sales and application Target-driven Financial acumen Leading a team Service orientated Good initiative Reporting Excellent 00 - R35 000.00 (Based on skills/experience). Benefits Company pension fund (5% Employer contribution
plans. Manage assigned accounts by enforcing terms. Assist clients to reconcile accounts and resolve client experience Skills Computer literacy Target-driven Service orientated Excellent telephonic skills Financial per month a competitive commission structure Benefits Pension on permanent placement (5% company contribution permanent placement (no cost to the employee) Death benefit on permanent placement (no cost to the employee)
Memberships and marketing of products, facilities and services and meeting with specific monthly new Member sales supporting general Member satisfaction and retention. Assist, supervise work with the Sales Team in the abscense and making appointments
Presenting our services and offerings
Reaching daily, weekly and targets
Basic sales related administration
Deliver superior member service
Member retention
operational, administrative, and reporting functions. Manage the daily Billing administration daily tasks; Processing files received from internal and external service providers; Updating internal systems with Billing and accuracy; Assisting with internal and external Billing queries timeously; Assisting with training experience; Motivated team player; Good customer service; Ability to excel under pressure; Good Corporate commitment to delivering the highest level of customer service.
operational, administrative, and reporting functions. Manage the daily Billing administration daily tasks; Processing files received from internal and external service providers; Updating internal systems with Billing and accuracy; Assisting with internal and external Billing queries timeously; Assisting with training experience; Motivated team player; Good customer service; Ability to excel under pressure; Good Corporate commitment to delivering the highest level of customer service.
members and delivering exceptional customer service assistance.
Key Performance Areas
telephones
this role is the accurate management of all administration processes with utmost care & efficiency new processes and systems to enhance current administration processes; Planning and preparing for training attitude; Willingness to assist and grow. A Degree or Diploma in Administration/ HR/ Training/Psychology;