Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
cost-effective management of the company's logistics process. · Develop and implement logistics strategies efficiency and reduce costs. · Manage and oversee daily operations of the logistics department, including 60 and regulations related to transportation and logistics. · Routing of trucks, ensure orders are released sheets and overtime. · Managing vehicle checklist and reporting problems · Managing insurance claims · Recruiting Recruiting staff for the Department · Managing 4 supervisors · Monthly management of Km's travelled vs fuel usage
healthcare aisles through compliance with stock management principles and procedures in order to drive sales To prevent stock losses by following all risk management policies and principles. To ensure high standards operations principles (stock management, merchandising, risk management,) Skills: Essential: Good communication
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
Customer Service Agent is responsible to effectively assist customers with general and specific queries. It y to build customer loyalty
Phakisa Holdings is currently seeking a Logistics Scheduler in the Sandton area. The purpose of this deadlines and address any changes submitted by the Logistics Department before publishing the final schedule are different from the booked or allocated slots. Manage stakeholder relationships through constant communication Computer Skils B. Com Logistics and Transport Management or Similar 3 years (Logistics Scheduling) or (Dispatch
DBN002609-LP-1 A global client in the logistics industry is seeking a Logistics Admin Co-Ordinator to join their Abilities: Industry experience in cross border logistics and freight forwarding essential Experience with administration, reviewing customs documents, rates management, project reviews and issuing purchase orders submission to Finance for invoicing Transport project management: Ensure that projects are correctly set up within Upload supporting documents into online document management system Review of projects and submit to finance
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