for building omnichannel platforms and proactive member communication and contact to enhance service, access information and advice for clients and members in line with the Member Experience strategy and deliver on JOB DESCRIPTION Member segmentation and enhance the member experience • Segment members, understand their their profiles and map their ideal member journey, identifying touchpoints and moments of truth to deliver brand values. • Identify the gaps or shortfalls in member experience across all touchpoints, for all kinds
Audit Portfolio Manager: IT(POS24163)
Rivonia, Sandton
R the GAC, subsidiary Audit Committees and the Group and subsidiary Executive Committees. This should include financial services experience;
This company based in Sandton is looking for a MEMBER SERVICES LIAISON/KEY ACCOUNT MANAGER to grow their their membership base. You will maintain member relationships and and fulfil a BUSINESS DEVELOPMENT role
tracing and verification o Fund valuation and all audits •Provide interpretation advice on the application the Rules of Fund. •Ensure that audit controls are in place and audit requests are followed up. •Participate defined Committees (Benefits Committee (BC), Medical Panel (MP), Management Benefits Committee (MBC)) allocation percentages for approval by Benefits Committee. •Monitor that outstanding banking details for to guardian cases; implementation of Benefits Committee & Medical Panel decisions and requests / referrals
group risk management committee, audit committee or social, ethics and risk committee through detailed reports
group risk management committee, audit committee or social, ethics and risk committee through detailed reports
A DISABILITY FOR THIS ROLE To conduct allocated audits from planning, execution and reporting in line the Internal Audit systems and procedures and within agreed timeliness. To discuss audit findings with made by management in addressing previously raised audit findings. Manage allocated assignments within agreed before approval by the Systems and Procedures Committee. Positive contribution toward formulation of the Internal Audit three yearly rolling plan. To contribute to the improvement of current audit activities
A DISABILITY FOR THIS ROLE To conduct allocated audits from planning, execution and reporting in line the Internal Audit systems and procedures and within agreed timeliness. To discuss audit findings with made by management in addressing previously raised audit findings. Manage allocated assignments within agreed before approval by the Systems and Procedures Committee. Positive contribution toward formulation of the Internal Audit three yearly rolling plan. To contribute to the improvement of current audit activities
tracked. Allocate sub-tasks to individual team members and determine target dates. Track individual delivery with contributions from the team. Assist team members with research and development projects with support research and development outputs to advisory committees, internal governance structures and impacted consultation with the ERM function and their relevant Exco member, the implementation, maintenance and reporting and format. Monitor client interaction with team members and intervene as necessary to ensure that the quality
tracked. Allocate sub-tasks to individual team members and determine target dates. Track individual delivery with contributions from the team. Assist team members with research and development projects with support research and development outputs to advisory committees, internal governance structures and impacted consultation with the ERM function and their relevant Exco member, the implementation, maintenance and reporting and format. Monitor client interaction with team members and intervene as necessary to ensure that the quality