youll be doing:
Provide day-to-day support for our in-house software applications.
Diagnose
issues.
Maintain detailed documentation of support activities and resolutions.
Required
Skills:
Proven experience in application support, preferably with SQL-based systems.
Strong
background in our support centre to provide online and telephonic service and support to external customers guidance, mentoring and feedback to Level 1/2 support representatives in a positive and constructive Maintain a high degree of first-time resolution for support queries. Manage and meet defined SLAs for each solutions and schedule training sessions with the support team to upskill them on the new solutions. Communicate departments within Metacom. Provide administrative support by gathering information for statistical reports
We are looking for an Automation Tester to join our team. Ideally someone based in Cape Town, but Test Automation would be advantageous.
NEW EMPLOYMENT AVAILABLE Title: Technical Support Specialist Area: Cape Town Industry: Material Handling opportunity for an experienced TECHNICAL SUPPORT SPECIALIST ( JLG, Genie, Magni, Manitou or similar ) employment based in Cape Town. To be the technical specialist for all types of machines and equipment across a designated region. To provide specialist technical training, support, assistance to customers, field program. Regional, on -site support Travel to sites within the region to support technicians with troubleshooting
logical, systematic way.
experienced Automation Anywhere Developer to join our team. As an Automation Anywhere Developer implementing robotic process automation (RPA) solutions using Automation Anywhere. We are looking for building bots using Automation Anywhere.
strong mechanical aptitude
company based in Cape Town is looking for a Junior Automation Technician to join their team. Requirements: through in a logical, systematic way. A passion for Automation A passion for Quality. Ability to work in a team
service desk, desktop support, network support, etc.