losses incurred due to fraud reported on customer bank accounts (online / card fraud) Provide excellent stakeholders are kept informed timeously Review staff interactions with customers to gauge customer services mandatory training on systems and processes Ensure that bank guidelines are followed relating to online fraud team performs at the best levels Coach and guide staff Ensure that SOPs and training material are kept online banking product knowledge Card, merchant payments systems, and eCommerce experience Banking regulations
Call Center staff Needed At least one year call centre experience Ability to handle high volume work duties – Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
Durban. We are seeking enthusiastic and energetic Call Centre agents to join our incredible team. You will friendly working environment Onsite kitchen Regular staff incentives Send your CV and supporting documents
Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
of the collections environment, specifically a Bank as a portfolio.
Requirements:
collections environment, with a specific focus on a Bank as a portfolio. If you are a detail-oriented individual Knowledge of the collections environment, specifically a Bank as a portfolio. Requirements: Grade 12 Matric RocketMailer
Experience in Short Term Insurance / Call Centre. • FAIS Compliance • Call Centre qualification will be advantageous Confident, • Excellent skills in Sales The post Call Centre Supervisor appeared first on freerecruit.co.za
Call Centre Consultants. The ideal candidates for this positions are: school leavers/students/junior & Afrikaans Ability to work shifts The post Call Centre Consultants appeared first on freerecruit.co
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .