The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility Areas To customers who contact the NCC via telephone; To provide customers with accurate, relevant and useful information;
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility Areas To customers who contact the NCC via telephone; To provide customers with accurate, relevant and useful information;
greeting members and delivering exceptional customer service assistance.
Key Performance
for monthly and quarterly performance reporting Provide insights to drive marketing & product usage Work with the sales team to improve sales, by providing customer insights and input into sales scripts products Liaise and negotiate with third party service providers for potential solutions Management of third
for monthly and quarterly performance reporting Provide insights to drive marketing & product usage Work with the sales team to improve sales, by providing customer insights and input into sales scripts products Liaise and negotiate with third party service providers for potential solutions Management of third
files received from internal and external service providers; Updating internal systems with Billing data; fixes on Billing files processed and received; Provide accurate Billing reporting timeously; Maintain experience; Motivated team player; Good customer service; Ability to excel under pressure; Good Corporate commitment to delivering the highest level of customer service.
files received from internal and external service providers; Updating internal systems with Billing data; fixes on Billing files processed and received; Provide accurate Billing reporting timeously; Maintain experience; Motivated team player; Good customer service; Ability to excel under pressure; Good Corporate commitment to delivering the highest level of customer service.
salary information to our outsourced accounting service provider, Bean Counter. Manage BEE certification processes Address minor IT issues and coordinate with IT service providers as needed. Skills Analytical Skills: Ability
they ares committed to delivering exceptional service and reliability to our clients. As we continue logistics processes and maintain high standards of service delivery. Duties include, but not limited to: Develop Negotiate bulk freight rates and contracts with services providers, generating innovative solutions to enhance taking proactive measures to minimize disruptions. Provide leadership and guidance to the freight team, fostering
they ares committed to delivering exceptional service and reliability to our clients. As we continue logistics processes and maintain high standards of service delivery. Duties include, but not limited to: Develop Negotiate bulk freight rates and contracts with services providers, generating innovative solutions to enhance taking proactive measures to minimize disruptions. Provide leadership and guidance to the freight team, fostering