Service designated existing customers, canvas for and contact new customers to discuss their needs and by the company. Answer customer's questions about products, define the customers requirement and application emphasize product features based on analysis of customer needs and on technical knowledge of product capabilities different options. Explain Credit terms if it is a new customer. Prepare in conjunction with or request the Manager terms of sales and service agreements. Maintain customer records, using automated systems. Utilise and
administrative services to the department and our customers Administration: •Repair book in •Repair capturing - assessments. •Repair - completion process. •Customer negligence process •Ensure stock takes are managed payroll on time. •Ensure constant follow up on customer quotations. •Monitor quotation - RNR after 7 days housekeeping. Monitor Customer Care/ Adhering to CPA procedures. •Continuous customer update and feedback •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo
administrative services to the department and our customers Administration: •Repair book in •Repair capturing - assessments. •Repair - completion process. •Customer negligence process •Ensure stock takes are managed payroll on time. •Ensure constant follow up on customer quotations. •Monitor quotation - RNR after 7 days housekeeping. Monitor Customer Care/ Adhering to CPA procedures. •Continuous customer update and feedback •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo
tasks, by driving or participating in regular customer-facing technical engagements, technical strategy with customers' engineering and technical teams to discuss our Engineering capabilities, customer app application to the industries, equipment and customers that we serve. o Demonstrates strong project management availability. o Proficient at collecting voice of the customer intelligence, and translating the information of solutions offered by key competitors and customers in the local market. o Assist in overall product
allocations of deposits and credit notes are accurate on customer accounts. Update Excel Age Analysis with receipts receipts. Debtors account reconciliation. Phoning customers of collection of outstanding accounts and updating invoice for management approval. Attending to customer queries until resolved. Filling and organisation
proactive - cold calling/new business
the highest standards in production to ensure customers have access to top-quality, reliable, and cost-effective services and maintenance on customer sites. Remove and install components on customer sites. Ensure safe work representing VME on customer site. Quickly and efficiently deal with all customer machine breakdowns. Compile accurate customer machine analysis and reports including machine inspection reports Effective
the highest standards in production to ensure customers have access to top-quality, reliable, and cost-effective with a focus on revenue growth, profitability and customer satisfaction. You will be responsible for the environment in terms of competitors and current customers. Maintain safety standards and always comply with and requirements. Must meet with suppliers and customers to resolve any issues. Facilitate the motivation
operations and sales network teams to ensure that customer requirements are met.
with minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive alternative pathways until you resolve an issue Customize desktop applications to meet Client standards