actively seeking a passionate and experienced Customer Support Specialist who is eager to ensure an exceptional our valued clientele. The Role In the role of a Customer Support Agent for BetBus, your primary duty involves involves delivering exceptional service to our customers. You will work closely with your team to consistently highest service standards. Responsibilities: Address customer queries and problems across various channels, providing efficient and effective solutions. Update customer account/details with necessary information when
Management of the following: Sales calling on current customers (minimum visits per week set by department head) and attendance Reporting information Customer platforming Customer feedback Providing of accurate information workshop. Ensure customer feedback is provided accurately and timeously. Manage customer inquiries to ensure ensure that customer receives and accurate quotes timeously. Maintain high levels of customer service. Build Build and maintain customer relationships with customer base. Manage and assist with Tenders (If applicable)
Management of the following: Sales calling on current customers (minimum visits per week set by department head) and attendance Reporting information Customer platforming Customer feedback Providing of accurate information workshop. Ensure customer feedback is provided accurately and timeously. Manage customer inquiries to ensure ensure that customer receives and accurate quotes timeously. Maintain high levels of customer service. Build Build and maintain customer relationships with customer base. Manage and assist with Tenders (If applicable)
dynamic and passionate individual with a flair for customer service, store operations, and staff motivation the smooth running of operations to maximize the customer experience. The ideal candidate will have prior management, a deep understanding of excellent customer service, and the ability to motivate personnel excellent customer service Deal with complaints from customers to maintain excellent customer service Resolve experience in the retail and or customer service sector Knowledge of retail and customer service best practices
hemisphere. Summary of role: Take responsibility for customer service, sales/business development, assisting company customers and prospective customers Identify and recruit new customers Assisting customers with Prepare quotations for current and prospective customers Follow up on quotations Cost calculations of products
certification in sushi making.
Customer Service
overseeing and optimizing customer support operations, contributing to a positive customer experience and the & development Technology management Analyse customer feedback Escalation management Resource planning
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
To increase market share, provide exceptional customer service, and build relationships with current current and future customers Provide after sales service and regular entertainment of customers Establish and maintain healthy prospect pipeline Achieve agreed customer visits Conduct market and competitor analysis the ability to quickly build rapport with both customers and colleagues Market Intelligence Cost Control and creativity Dependability & reliability Customer orientated people person Integrity & credibility
To increase market share, provide exceptional customer service, and build relationships with current current and future customers Provide after sales service and regular entertainment of customers Establish and maintain healthy prospect pipeline Achieve agreed customer visits Conduct market and competitor analysis the ability to quickly build rapport with both customers and colleagues Market Intelligence Cost Control and creativity Dependability & reliability Customer orientated people person Integrity & credibility