This is a Manager position that is a leader-manager role that requires the candidate to train, design and develop, and evaluate training and development initiatives to achieve all operational performance objectives (New Hire Training, Induction, Floor rollouts, tools, refreshers, Product, Process, s
delivering ongoing process training in an international BPO environment. • The overall objective is to ensure hands-on Training delivery - direct experience in BPO environments is a strong advantage Competitive salary
provider of omnichannel Business Process Outsourcing (BPO) solutions. They offer innovative services across levels, driving business impact through omnichannel BPO solutions. Key Responsibilities: Assist clients globally their implementation needs, focusing on omnichannel BPO solutions. Lead and participate in implementations related to BPO industry and project management are advantageous. Minimum 3 years of experience in BPO services Implementation. Strong understanding of omnichannel BPO solutions and technology. Excellent communication
counts (weekly and annually)
Email / Internet). Inventory Software / BPO System advantageous.
3yrs+ hand, obsolete stock, receipts). Update data on BPO.
Procurement of spare and consumables. Monitor
have experience in content distribution Managing a BPO or organizational process within content management Responsibilites: You will manage a team of 10-15 BPO vendor in Cape Town Manage the workflows, optimising
have experience in content distribution Managing a BPO or organizational process within content management Responsibilites: You will manage a team of 10-15 BPO vendor in Cape Town Manage the workflows, optimising
teams. If you've worked through the ranks of the BPO space and find yourself wanting more growth, both
If you've be instrumental in a similar role for a BPO or International business for the last 5 years and
If you've be instrumental in a similar role for a BPO or International business for the last 5 years and