Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch customer interactions by monitoring standards; Create and update customer experience reports; Analyze data to identify areas for improvement; performance findings to stakeholders; Mentor new CE Analysts; Perform tasks assigned by the supervisor to meet
perform audits, assist with budgets and financial forecasting with the reporting of findings to management of Budget - Control and monitor the use of departmental budgets Financial Analysis and Reporting - Design prepare monthly. quarterly and annual managements reports for submission. Risk Management - Ensure all departments
financial and budget requirements and compliance with business policies and procedures. Reporting to the Financial Co-ordinating and planning the division's annual budget and forecasts to ensure the division meets its management, financial statements and business review reports, clearly indicating deviations to targets and driving performance, identifying and analysing trends and reporting on weekly performance and driving appropriate
Controlling Customer Base Analyse Reports Work within Framework of budget turnover and gross profit Maintaing standards Complete new business and lost business reports 3-5 years Sales Experience Proven Track Record
optimisation initiatives Reporting, presentations to senior management Manage brand budget and spend Maintain
optimisation initiatives Reporting, presentations to senior management Manage brand budget and spend Maintain
partnerships with clients. - Manage deals in line with budget and strategic objectives, ensuring key administrative are executed diligently. - Prepare and present reports as needed. - Uphold the company's vision and values
like reporting attendance, handling tool-related risks and issues, and updating client reports. Requirements: communication skills; Strong reporting and analysis skills (flowcharts, daily attendance reports, scorecards); Background
Support:
Administrative Support: Assist in preparing financial reports. Support the finance team with various administrative financial records and documentation. Compliance and Reporting: Ensure compliance with company policies and financial regulations. Prepare and submit required financial reports. Assist with audits and regulatory reviews. Contract