within team of Agents and across the wider business • Continuously improve customer experience and service
and communicate quality findings to the business. Continuously find ways to improve quality throughout
and communicate quality findings to the business. Continuously find ways to improve quality throughout
responsible for EHS, Information Security, Business Continuity, Disaster Recovery & Compliance to other responsible for EHS, Information Security, Business Continuity, Disaster Recovery & Compliance to other
responsible for EHS, Information Security, Business Continuity, Disaster Recovery & Compliance to other responsible for EHS, Information Security, Business Continuity, Disaster Recovery & Compliance to other
teams to resolve incidents, when required. Business Continuity Planning and Testing. Regular updating of
and resolve issues. Disaster Recovery and Business Continuity - Develop and maintain Disaster Recovery
documentation best practice and storage for business continuity and visibility. Conduct pre-session research implementations across the business. This includes gathering feedback for continuous improvement. Qualifications
remediate are planned and implemented. (Business continuity, cyber security, data governance, infrastructure) Growing the Business: focus areas include, but are not limited to: Pipeline Generation: Continuously look for
remediate are planned and implemented. (Business continuity, cyber security, data governance, infrastructure) Growing the Business: focus areas include, but are not limited to: Pipeline Generation: Continuously look for