range of duties including answering phone calls, managing the switchboard, and maintaining the office
This role is crucial for maintaining our high standards of technical support and customer service. Respond to incoming calls and emails from clients regarding technical issues and authorization requests Provide expert advice and support on mechanical and technical matters related to fleet vehicles R
This role is crucial for maintaining our high standards of technical support and customer service. Respond to incoming calls and emails from clients regarding technical issues and authorization requests Provide expert advice and support on mechanical and technical matters related to fleet vehicles R
Administer the dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Changing of dial levels to increase talk time, not allowing the abandon rate to exceed abandon level targets • Monitor all off phone activities time - such as (Dispo , Dead, Meetin
Job Details Supervise daily activities of all office staff, providing guidance and support to ensure they meet performance expectations and achieve goals. Plan, organize, and manage office administrative activities such as scheduling appointments, filing, recordkeeping, and inventory control. Mainta
Job Description
The Senior Quality Analyst is responsible for overseeing and ensuring the integrity and consistency of quality processes and procedures across assigned accounts. This role involves leading quality initiatives, managing audits, and collaborating with various
Our client is looking for a Senior SQL Developer to join their team in Randburg – Gauteng. Main purpose of the role: The SQL/C# Developer will be part of our client's operational development team directly supporting the call centre, reporting to the Head of IT with dotted line reporting to the IT