performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
those best suited to their needs. Make telephone calls, in-person visits, and presentations to existing Performance Areas Calling on existing customer base Obtaining new business Call on Office Buyers Calling on Site 12 3- 5 years technical sales experience Cold Calling experience Be willing to learn and adapt to change
those best suited to their needs. Make telephone calls, in-person visits, and presentations to existing Performance Areas Calling on existing customer base Obtaining new business Call on Office Buyers Calling on Site 12 3- 5 years technical sales experience Cold Calling experience Be willing to learn and adapt to change
customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver reports on the CRM platform, covering activities, calls, meetings, quotes, new business, sales pipeline customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver
customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver reports on the CRM platform, covering activities, calls, meetings, quotes, new business, sales pipeline customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver
customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver reports on the CRM platform, covering activities, calls, meetings, quotes, new business, sales pipeline customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver
customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver reports on the CRM platform, covering activities, calls, meetings, quotes, new business, sales pipeline customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver
Reception duties, - 35 incoming calls per day. Answer incoming calls, and also deal with walk-in clients
Reception duties, - 35 incoming calls per day. Answer incoming calls, and also deal with walk-in clients
technician/branch/contractor within 30 minutes of call received Serve as the first point of contact for Satisfaction Maintain the abandoned call rate below 4% (Abandoned call report). Close 100% of customer queries