Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
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Admin Assistant Required, Kraaifontein, Northern Suburbs. Company Name: New Talent. New Talent is hiring with clients & suppliers via email & phone call. Qualifications & Skills: Matriculated 2016
Admin Assistant Required, Kraaifontein, Northern Suburbs. Company Name: New Talent. New Talent is hiring with clients & suppliers via email & phone call. Qualifications & Skills: Matriculated 2016
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Customer Service Agents
Based customer service and technical service enquiries through inbound calls and provide end-to-end service.
Main
present benefits/opportunities of the sales or service in an effective manner.
Identify
demographics, delivering a high quality, professional service to these customers.
Exercise appropriate
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
financial services industry, committed to providing innovative solutions and exceptional service to their their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help with maintaining regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial crucial role in ensuring that our financial services operations comply with relevant laws, regulations, and in Business Compliance experience in Financial Services Good understanding and experience in Business
Itec SA has an exciting vacancy for a Direct Sales Admin Manage. The rolle is responsible for the management Legal on any contractual changes on Rental and Service Agreements Live deal sheet to be maintained for
in the logistics industry is seeking a Logistics Admin Co-Ordinator to join their team. Based in Sandton to vendors (transporters, warehouses etc.) once services rendered Upload supporting documents into online across region Regional commercial team Shared Services teams in South Africa IMPORTANT NOTICE By applying
in the logistics industry is seeking a Logistics Admin Co-Ordinator to join their team. Based in Sandton to vendors (transporters, warehouses etc.) once services rendered Upload supporting documents into online across region Regional commercial team Shared Services teams in South Africa IMPORTANT NOTICE By applying