Customer Service Agents
Based customer service and technical service enquiries through inbound calls and provide end-to-end service.
Main
present benefits/opportunities of the sales or service in an effective manner.
Identify
demographics, delivering a high quality, professional service to these customers.
Exercise appropriate
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
drawings
administrator's/owner's/manager's within the service centre's we will reduce LTP (Long Term Pending) orders orders (automatically speeding up service).
Employer Description Our client is a Financial Services Company Job Description You will be responsible needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
Employer Description Our client is a Financial Services Company Job Description You will be responsible needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
pressure
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
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ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
ï§
Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio fashion apparel. We have a well-developed Shared Services structure spanning: International, IT, Finance Management) Technical Consultant at IT Shared Services Division in Bryanston , Johannesburg . The purpose SOLMAN calls are resolved within ITSS SLA timelines Ensure that regular feedback on all SOLMAN calls is provided viewer) Programming BDC (Batch Data Communication) and Call-Transaction Reporting (conventional and interactive)
Finance: Cost centre management Budget allocation and monitoring of spend Client Service: Improve client self-service portals Ensure interdepartmental alignment for efficient and professional service to our