Customer Relations Agent to join their dynamic team. Service Excellence – Provide the required service SOP Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Information from relevant departments to resolve/ provide feedback on enquiries Responsible for the CRM Cell
Customer Relations Agent to join their dynamic team. Service Excellence – Provide the required service SOP Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Information from relevant departments to resolve/ provide feedback on enquiries Responsible for the CRM Cell
oversees the training budgets. This person will assess development needs, deliver training, and evaluate up to date Planning, directing and delivering training and development programmes in line with the outcome the skills audit Design training courses and programmes necessary to meet training needs and the skills external service providers Addressing skills deficits through tailored in-house training Creating and facilitating facilitating training programmes, incl. short courses or leadership programmes for senior management Design
oversees the training budgets. This person will assess development needs, deliver training, and evaluate up to date Planning, directing and delivering training and development programmes in line with the outcome the skills audit Design training courses and programmes necessary to meet training needs and the skills external service providers Addressing skills deficits through tailored in-house training Creating and facilitating facilitating training programmes, incl. short courses or leadership programmes for senior management Design
maintain a high level of service and client loyalty. Providing customers with an expected budget, payment agreements issues or complaints in a timely manner. Cold calling potential clients. Keeping up-to-date on current
maintain a high level of service and client loyalty. Providing customers with an expected budget, payment agreements issues or complaints in a timely manner. Cold calling potential clients. Keeping up-to-date on current
Technician at the client plays a crucial role in providing technical assistance and support to customers service abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers customers through troubleshooting processes and provide clear instructions and explanations. Escalate complex Continuous Learning and Development: Participate in training programs, workshops, and seminars to enhance technical
business opportunities through networking, cold calling, and other lead generation strategies. Build and
business opportunities through networking, cold calling, and other lead generation strategies. Build and
Induction of new employees. Supervise and provide input on training and development efforts. Employee Relations