technical service enquiries through inbound calls and provide end-to-end service.
Main Responsibilities
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers with and providing them with excellent service. It is imperative that accurate information is provided to the the customer and that calls which cannot be resolved are escalated to correct stakeholders.
Main Responsibilities:
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
style="text-align:center">Outbound Sales Agent
Based responsibilities:
Outbound Sales Agent
RANDBURG- UK Campaign
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We responsibilities:
about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO. They role in ensuring the satisfaction of users by providing timely and effective technical support and assistance allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact Minimum 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with as unsuccessful. The post Outbound Collections Agent appeared first on freerecruit.co.za .
of Position:
The Customer Service Agent is responsible to effectively assist customers with imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated limited to):
telephony systems within the call centre to optimise call campaigns and Agent productivity Changing of dial and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly recycle rules once a week to confirm all correct • Agent and Supervisor Administration on CIC • Daily adherence 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising
holiday dreams into reality. The travel consultants provide world-class service by effectively managing and selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, professional travel advice and provide accurate and creative quotations to customers/agents by discussing client client requirements either via call centre or over e-mail advising on suitable options in line with customer