and technical service enquiries through inbound calls and provide end-to-end service.
Main
customer needs from all demographics, delivering a high quality, professional service to these customers
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
Buyer with Technical Experience required Sourcing and Procurement of Techincal items for export as per
plans and proactively taking appropriate action as required. To efficiently manage and control all operational working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee
style="text-align:center">Outbound Sales Agent
Based outbound telephonic selling.
You will be required to actively sell a well-known brand of telephonic individuals as this position pays a Basic plus Highly lucrative commission and Incentives.
Key responsibilities:
Outbound Sales Agent
RANDBURG- UK Campaign
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We Campaign. You will be required to assist clients in the UK with a luxurious, high-end experience. This responsibilities:
Minimum Requirements:
seeking highly motivated and customer-oriented Service Desk Agents X3 to join allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters (“NCA”) and the Company policies and procedures. REQUIREMENTS: Minimum Matric qualification with Maths Literacy Minimum 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with ability to handle objections and be assertive when required. Good general administration, planning and organizing
of Position:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
telephony systems within the call centre to optimise call campaigns and Agent productivity Changing of dial Escalate to Manager and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds recycle rules once a week to confirm all correct • Agent and Supervisor Administration on CIC • Daily adherence 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising