To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and and deadlines. The role involves motivating team members, assessing performance, participating in hiring management updated on team performance. Operations: Monitor inbound and outbound calls and email responses procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions lead the Contact Centre team Identify areas of development Coach and manage individual/team performance Reporting:
experienced Warehouse Team Leader to oversee daily operations and manage a team of warehouse associates associates. As a Warehouse Team Leader, you will play a crucial role in maintaining our high standards and ensuring and audits. Train, mentor, and motivate warehouse team members to achieve productivity goals and maintain warehouse facility. Proven experience as a Warehouse Team Leader or similar role in a warehouse setting. Strong with the ability to motivate and manage a diverse team. Excellent organizational and time management skills
an experienced Team Leader with vast knowledge in Tendering to join our dynamic team. In this role, you you will be working with a Team of experienced Tender Administrators Receiving and processing of enquiries added advantage. Minimum of 1 year experience in a Team Leading Position Proven Track Record Microsoft Office
experienced Warehouse Team Leader to oversee daily operations and manage a team of warehouse associates associates. As a Warehouse Team Leader, you will play a crucial role in maintaining our high standards and ensuring and audits. Train, mentor, and motivate warehouse team members to achieve productivity goals and maintain warehouse facility. Proven experience as a Warehouse Team Leader or similar role in a warehouse setting. Strong with the ability to motivate and manage a diverse team. Excellent organizational and time management skills
an experienced Team Leader with vast knowledge in Tendering to join our dynamic team. In this role, you you will be working with a Team of experienced Tender Administrators Receiving and processing of enquiries added advantage. Minimum of 1 year experience in a Team Leading Position Proven Track Record Microsoft Office
on achieving excellence in everything we do. As a team, we encourage and support one another, and are committed mitigation. Drive a motivated and energised store team. Drives sales of HAUS products through effective process Driving exceptional customer service with the team Please note that this position is of a physical senior certificate At least 3 years sales and store leader experience in a retail environment (preferably
Service Delivery Working together as a team to reach department/team's goals by respecting, trusting and assisting assisting each other. Working together as a team to improve service delivery Helpdesk Support Providing incidents to the x64 / regional desktop support team for assistance. Identifying and reflecting in Services re-assigning these incidents to the relevant Absa support teams. Ensuring that all incidents logged in Service Now Organisation skills Ability to work with people Team Player Pay attention to deta il
on achieving excellence in everything we do. As a team, we encourage and support one another, and are committed mitigation. Drive a motivated and energised store team. Drives sales of HAUS products through effective process Driving exceptional customer service with the team Please note that this position is of a physical senior certificate At least 3 years sales and store leader experience in a retail environment (preferably
/>Process quotations as per RFQs received from the Team
Ensure correct pricing quoted per modality
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
reports from customer and log the call with the relevant regional team
Immediately create job card
card for the breakdown
Follow up with Regional Team if no response/feedback received
Receive and
arranging for work to commence
Liaise with Team Lead for Field Service Engineer availability and
Generative AI, Scripting in ServiceNow, Virtual Agent)