Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
We are a leading manufacturing company committed to excellence and innovation. We are currently seeking
We are a leading player in the glass manufacturing industry, committed to excellence and innovation. Currently, we are seeking a skilled and experienced Diesel Mechanic to join our team and contribute to the optimal performance of our operations. Job Description: We are seeking a skilled and experie
We are seeking a highly skilled and experienced Instrumentation Technician to join our team. The successful candidate will be responsible for ensuring the efficient operation of instrumentation systems within our manufacturing environment. This role requires a strong understanding of instrumentation
We are a leading player in the glass manufacturing industry, committed to excellence and innovation. Currently, we are seeking a skilled and experienced Refractory Mason to join our team and contribute to the optimal performance of our operations. Job Purpose: As a Refractory Mason, your primary res
• Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
certificate Must have laptop/tablet No criminal record All training will be provided Sales experience is an partly owned by Capital Legacy – biggest fiduciary company in South Africa (wills and testaments) – https://www https://www.capitallegacy.co.za/ We provide all training and there will be ongoing training if needed We will rely on cold calling Our company structure is different than other Insurance companies – we are not top not have directors and a CEO that draws salaries – all are out in the field working for commission and we
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing consistent delivery of excellent Customer service across all departments. The position includes travel between by managing margins and discounts Ensure the company's ways of selling is adhered to by Sales Reps Monitor standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates operates within standard operating procedures Ensure all complaints and queries are resolved within SLA's e