/>
to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops Increase and improve calls per hour. The ability to Increase and improve calls to FA. R 22 000 - R 30000
to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops Increase and improve calls per hour. The ability to Increase and improve calls to FA. R 22 000 - R 30000
and empathetic attitude
Call Centre Consultant R6 to 8k, Commission (No Experience Required). Menlyn Park, Pretoria / Tshwane
Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. EE: Open Minimum experience in campaign management and call strategies. · Experience in a call centre environment that deals and management of data. · Speak or understand Afrikaans. Experience Required: · Setting up of call campaigns campaigns, SMS and emails. · Analysing books and assist with the development and implementation of collection attending meetings. · Assist with handling and resolving queries. · Assist with managing staff members, monitoring
experience in campaign management and call strategies.
· Experience in a call centre environment that
Word, Outlook. Good in Excel, Excalibur, AJS and management of data.
· Speak or understand Afrikaans
· Setting up of call campaigns, SMS and emails.
· Analysing books and assist with the development
meetings.
· Assist with handling and resolving queries.
· Assist with managing staff members
coaching or training needs.
· Assist with quality assessments of calls and administrative functions of
systems
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation to apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including, various systems Assist with request & reporting on an administrative level to management. Administrative distributing of trace agent lists; loading and managing trace data on all systems via imports and analysis;
/>