Call Centre Contact Centre Agent Jobs in Randburg, Gauteng
M-kopa Contact Centre Agent
Randburg
Negotiable and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION
Ensure that the customers are called and the resolution is confirmed before queries
with little supervision
share this job on whatsappVodacom Prepaid : Contact Centre Agents
Randburg
Negotiable
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
- Answering inbound calls timeously.
- Be professional and polite always
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
- Escalating faults that cannot be concluded on first contact.
- Ensuring that customer details are captured
Store Manager - Clicks Valley Centre
Clicks Group LimitedRandburg
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
Outbound Sales : Agent
Randburg
Negotiable style="text-align:center">Outbound Sales Agent
Based responsibilities:
- Conduct outbound calls and sell telephonic devices and accessories.
- Will to sell high volumes of policies whilst ensuring call of high quality
- Ability to handle complaints
Uk Campaign : Sales Agent
Randburg
Negotiable
Outbound Sales Agent
RANDBURG- UK Campaign
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We responsibilities:
- Make outbound calls in a professional and timely manner.
- Build
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- Must have worked night shift in a call centre.
- Should have 1-year experience in sales
Service Desk Agents X3
Randburg
Negotiable motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO. They allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Qualifications r
Outbound Collections Agent
Shapiro Shaik Defries And AssociatesCentral Johannesburg
COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact debtors and Minimum 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with self-motivated. Team player. If you have not been contacted within 2 weeks, please consider your application as unsuccessful. The post Outbound Collections Agent appeared first on freerecruit.co.za .
Sassa - Customer Service Agents (dl)
Randburg
Negotiable of Position:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
- Escalating faults that cannot be concluded on first contact.
- Ensuring that customer details are captured
Dialer Administrator Randburg
Credit Solutions Services Randburg
telephony systems within the call centre to optimise call campaigns and Agent productivity Changing of dial and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly accordingly • Changing of filters to improve contactability where applicable • Proactively anticipate shortfalls recycle rules once a week to confirm all correct • Agent and Supervisor Administration on CIC • Daily adherence 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems
Retention Consultant Randburg
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of FAIS full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an
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