Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory
are cleared of all stock in SAP each day Managing agents and ensuring all customer queries are resolved Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual
are cleared of all stock in SAP each day Managing agents and ensuring all customer queries are resolved Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual
customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; Word, PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in
including managing calendars, emails, and phone calls.
including managing calendars, emails, and phone calls. Arrange and coordinate meetings, appointments, Managing Director. Serve as the primary point of contact for internal and external parties. Prepare, edit
including managing calendars, emails, and phone calls. Arrange and coordinate meetings, appointments, Managing Director. Serve as the primary point of contact for internal and external parties. Prepare, edit
Identifying needs and establishing customer profiles Log calls according to standards Complete new business and
assist with answering incoming calls as and when required Keep in contact with the office via mobile phone able to work after hours as and when required Be on call 24 hours a day and available on short notice General