Call Centre Customer Representative Jobs in North Johannesburg

Call Centre Manager Sandton

 Business Capital Group

Sandton

Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) Implement and optimize call centre processes and procedures to improve efficiency and customer satisfaction Performance contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in

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Ppra Call Centre Agent

Sandton

 Negotiable

Position:

The Customer Service Agent is responsible to effectively assist customers with general and accurate information is provided to the customer and that calls which cannot be resolved are escalated limited to):

• Answering inbound calls timeously.
• Be professional and polite at
• Listening attentively to customer queries.
• Responding to customer queries accurately.
• Ensure
• Providing relevant information to ensure First Call Resolution.
• Effectively resolve queries

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Call Center Lead Sandton

 Ubuntu Invest

Sandton

stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English

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Contact Centre Agent : Payjoy

Bryanston

 Negotiable

Customer Service Agents

Based JOB:

Process customer service and technical service enquiries through inbound calls and provide end-to-end :

• Must be able to communicate with customers professionally and articulately.
• 
  Must manner.
• 
  Identify and respond to the customer needs from all demographics, delivering a high high quality, professional service to these customers.
• 
  Exercise appropriate soft skills when

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Centre Compliance Specialist

 Network Finance

North Johannesburg

service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial

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Consultant Call Centre 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193

 Intellibpo

Forest Town

 R10 000 to R13 000

We provide a variety of customer care, sales, claims, administration and office-based services to international uninterrupted support services. We are looking for Customer Service Consultants for an exciting international international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus

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Conference Customer Liaison Specialist

Sandton

imum 3 years experience in administration and customer service

Conference Customer Liaison Specialist

 Time Personnel

Sandton

Minimum 3 years' experience in administration and customer service Computer literate – Word and Excel Excellent to completion Setup of system for the conference call required by the client Accuracy in ensuring the the booking details are correct and no customer accounts are blocked on the system Load booking on the inhouse lead on assigned conferences calls Scanning active conferences Answer any calls throughout the day including Relation calls Transferring Clients to their calls Being lead operator on any Investor Relation call Responsible

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Customer Service Advisor

 Brown's The Diamond Store

Sandton

Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for professional and passionate service-orientated representative who will foster positive relationships with Responsibilities Build the bond between our brand and our customer, by answering queries, providing exemplary service adhere to strict deadlines. Experience in the call centre or retail industry is advantegeous.

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Head Of Customer Experience Sandton

 Sales Fraternity

Sandton

 R40,000.00 – R70,000.00

savings. We believe in the power of collaboration, customer centricity, and relentless innovation to shape knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible implementing strategies to enhance the overall customer journey, ensuring exceptional service and satisfaction This role involves leading customer experience initiatives, fostering a customer-centric culture, and utilizing of customer needs, strong leadership abilities, and a passion for delivering outstanding customer experiences

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