Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
on status of environmental controls in the data centre. Assist with user account queries on the AS/400 physical security of the computer room. Matric (Grade 12) or equivalent. AS400 operating skills 2 years
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives financial ratios, etc.) Education: Essential: Grade 12 (Maths 50% and English 50%) Essential: B. Degree
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives financial ratios, etc.) Education: Essential: Grade 12 (Maths 50% and English 50%) Essential: B. Degree
effective self-management and teamwork Job Requirements Grade 12 Product knowledge The post General Assistant
skills and the ability to work well within a team. .Grade 12/ Matric R57.12 Per Hour
the luxury retail industry would be beneficial. Grade 12 certificate. Tertiary qualification in Psychology
the luxury retail industry would be beneficial. Grade 12 certificate. Tertiary qualification in Psychology
skills and the ability to work well within a team. .Grade 12/ Matric R57.12 Per Hour