Call Centre Agents, Umhlanga, North Suburbs. Company Name: Clearcom Pty Ltd. Call centre agents required
responding and following up on all rescheduled calls and pending information.
Requirements:
and conduct regular quality assurance checks of calls and adherence to client processes and procedures to the line manager May refer to regulatory requirements, service level agreements and company procedures ability to balance internal vs external customer requirements. Adaptability / Resilience with the ability Leader in a Call Centre environment 1 years' experience as an operations Manager in a call Centre environment good understanding of data / dialer strategies or inbound operations Experience, Knowledge and Qualifications
preferably with a minimum of 1 year experience in a call centre environment. Design and implementation of QA is a minimum requirement). 2 years Quality Assurance experience withing a call centre environment. Familiar PowerPoint). Ability to work independently. May be required to liaise directly with client. Excellent interpersonal
knowledge of Tourism • Have effective experience in inbound and outbound tours. • Knowledge of fares construction
and RE 5 Previus Short - term insurance sales (Inbound and Outbound) Well - spoken
and RE 5 Previus Short - term insurance sales (Inbound and Outbound) Well - spoken
of standard Operating Procedures for Transport inbound & outbound optimization ) Route, production advantage Knowledge in using Simulation software is required
wholesaler in Umhlanga requires a Parts Sales Person for internal sales in a call center based sales environment and will be responsible for serving customers in a call center based environment while boosting sales through targets by selling product portfolio Service the call center for sales purposes (includes but not limited Matric studies in Sales or Marketing an advantage Call Center experience an advantage Marketing skills
wholesaler in Umhlanga requires a Parts Sales Person for internal sales in a call center based sales environment and will be responsible for serving customers in a call center based environment while boosting sales through targets by selling product portfolio Service the call center for sales purposes (includes but not limited Matric studies in Sales or Marketing an advantage Call Center experience an advantage Marketing skills