Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced Manager who has excellent EXCEL, Google Sheets and CRM experience
Duties:
JOB REQUIREMENTS: Ideally experience in Managing a Call Centre or Help Desk operator position Own transport is essential Be fully Bilingual – English and Afrikaans JOB DUTIES: Office Admin and Co-ordination Reception and Call Centre operations Data capturing and updating of all client records on E
JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution of the collection's strategies through the management of the daily productivity in and output measures required to achieve and exceed the client and internal collections targets. QUALIFICATION
To ensure the effective management of all aspects of the campaign to ensure service delivery against client performance standards. Key Responsibilities: Ensure efficient operation of the campaign teams Respond to escalated customer and system issues from Team Leaders Continually evaluate Team Leader
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business unit. Job Description The candidate will be responsible for the effective management of the call centre (telephonic and online) to ensure loan target
New Business Developer - Midrand Long term Insurance/Finance Wellness experience- minimum of 5 years Proven working experience as a business development manager, sales executive or relevant role Sound experience in Sales with a strong presence in the finance wellness sector Experience in sales (face
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business unit. Job Description The candidate will be responsible for the effective management of the call centre (telephonic and online) to ensure loan target
New Business Developer - Midrand Long term Insurance/Finance Wellness experience- minimum of 5 years Proven working experience as a business development manager, sales executive or relevant role Sound experience in Sales with a strong presence in the finance wellness sector Experience in sales (face
Reference: KZN000009-EA-1 The achievement of Sales and gross margin targets and manage expenses within budget. Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing productivity targets and ensuring adherence to operating procedures. Build strong C
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Develop and implement strategies to improve team productivity and overall performance through incentives Conduct regular team meetings to communicate goals, targets, and updates, fostering a p