Call Centre Manager Team Leader Jobs in Sandton, Gauteng
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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback to improve team productivity and overall performance through incentives Conduct regular team meetings to environment Monitor and evaluate individual and team performance, implementing corrective actions or recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency
share this job on whatsappCall Centre Manager Morningside, Sandton.
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
Call Centre Operators
FreerecruitSunrise
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Ppra Call Centre Agent
Sandton
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries nal skills
- Analytical skills Â
- Team player
- Negotiating skills Â
- Presentation y to build customer loyalty
- Conflict management
- Excellent communication skills
- High
Treasury Team Leader Sandton
Atm SolutionsSandton
Monthly Stats preparation Cash Monitor, staff management, Queries authorisations, Monthly Fees Submission and gets it sorted · Escalate non-response to manager · Assist with bank queries · Highlight areas of reviewing of records/ modules whenever another team leader is not present to keep the daily target · Month Monitor Testing (for new enhancements) Staff Management · Retain key personnel and promote High Achievers discussions with team · Consistent feedback and communication to team members · Manage attendance of staff
Warehouse Team Leader Marlboro / Sandton
Lascom Management SystemsSouth Africa
R18K - R24K CTC dep on experience technology in South Africa is looking for a Warehouse Team Leader. Responsible for ensuring that that warehouse Together with the Head of Operations: Put together and manage the daily work plan. Prioritizing work that needs Report damaged or missing inventory to supervisor. Manage stock levels and movement of stock. Assist with documentation is filed for traceability. Control and manage expired stock – Quarantine store. Dispose of empty/expired Imports Manager of Re-ordering if physical warehouse stock levels fall too low Ensuring that all team members
Loans Call Centre Manager 30 000.00 - R35 000.00
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
Warehouse Team Leader R18k - R24k Ctc Dep On Experience
Lascom Management SystemsSouth Africa
R18K - R24K CTC dep on experience technology in South Africa is looking for a Warehouse Team Leader. Responsible for ensuring that that warehouse Together with the Head of Operations: Put together and manage the daily work plan. Prioritizing work that needs Report damaged or missing inventory to supervisor. Manage stock levels and movement of stock. Assist with documentation is filed for traceability. Control and manage expired stock – Quarantine store. Dispose of empty/expired Imports Manager of Re-ordering if physical warehouse stock levels fall too low Ensuring that all team members
Call Center Lead Sandton
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
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