To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and updated on team performance. Operations: Monitor inbound and outbound calls and email responses Provide procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
This global company provides innovative logistics services across South Africa. They offer a diverse culture with great opportunities for growth and development.
As the Logistics Controller,
partners in the following areas:
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
breakdown reports from customer and log the call with the relevant regional team
Immediately create
Midrand is looking for an experienced Quotes Administrator. A Grade 12 certificate is the minimum requirement when required Effective screening of telephone calls, taking of accurate messages, complete RFQ, handle
Manufacturing industry is looking for a vibrant quotes administrator to join their team. Minimum requirements: Matric
required
Effective screening of telephone calls, taking of accurate messages, complete RFQ, handle
based in Midrand is looking for a Technical Administrator. Quotes: Process quotations as per RFQ's received Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
manufacturing industry is seeking a lively Technical administrator to join their team. Minimum requirements: Grade
applicant tracking system.