Administration duties including, but not limited to:
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal team Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have ABSA Call Centre experience. Administration duties including, but not limited request & reporting on an administrative level to management. Administrative duties and Clerical duties duties in debt collection department. Operating of Debt Collection programs and extracting of data. Following
products and services, and refer to them during calls
Call Centre Consultant R6 to 8k, Commission (No Experience Required). Menlyn Park, Pretoria / Tshwane
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. in campaign management and call strategies. · Experience in a call centre environment that deals with Afrikaans. Experience Required: · Setting up of call campaigns, SMS and emails. · Analysing books and strategies are reviewed and adapted in line with operational requirements and client expectations. · Identifying assessments of calls and administrative functions of staff members in the call centre. · Assist with
campaign management and call strategies.
· Experience in a call centre environment that deals with
Required:
· Setting up of call campaigns, SMS and emails.
· Analysing books
strategies are reviewed and adapted in line with operational requirements and client expectations.
·
assessments of calls and administrative functions of staff members in the call centre.
· Assist
functions as and when required by management or operational requirements.
· Ability to handle pressure
e Required
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Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment how to use formulas). Understand Excalibur Administrator functions. Calibi Software Program knowledge strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops
Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment how to use formulas). Understand Excalibur Administrator functions. Calibi Software Program knowledge strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops