To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
Generative AI, Scripting in ServiceNow, Virtual Agent) - Alternatively, sound JavaScript development experience with autonomous working style - Willingness to travel internationally as required - Positive can-do attitude deploy solutions using agile methodologies - No on-call duty required at this point
Generative AI, Scripting in ServiceNow, Virtual Agent)
- Alternatively, sound JavaScript development
autonomous working style
- Willingness to travel internationally as required
- Positive can-do
solutions using agile methodologies
- No on-call duty required at this point
deadlines Communicating with customers, making outbound calls to potential customers and following up on
deploy your solutions with our agile toolchain. No on-call duty required at this point Important: A clear criminal Generative AI, Scripting in ServiceNow, Virtual Agent) Alternatively sound JavaScript development experience and having an autonomous working style Possibly travel to Germany as and when required Hands-on &
those best suited to their needs. Make telephone calls, in-person visits, and presentations to existing Responsible for maintaining travel and entertainment costs Key Performance Areas Calling on existing customer customer base Obtaining new business Call on Office Buyers Calling on Site Managers, Project Managers and Contracts 12 3- 5 years technical sales experience Cold Calling experience Be willing to learn and adapt to change advantageous. Market Related salary A company car Travel Allowance Company Cellphone Provident & Medical
those best suited to their needs. Make telephone calls, in-person visits, and presentations to existing Responsible for maintaining travel and entertainment costs Key Performance Areas Calling on existing customer customer base Obtaining new business Call on Office Buyers Calling on Site Managers, Project Managers and Contracts 12 3- 5 years technical sales experience Cold Calling experience Be willing to learn and adapt to change advantageous. Market Related salary A company car Travel Allowance Company Cellphone Provident & Medical
Generative AI, Scripting in ServiceNow, Virtual Agent)
the on the job training opportunities Making outbound calls to potential customers and following up on