Call Centre Service Support Manager Jobs in Sandton, Gauteng
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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Operations Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
share this job on whatsappCall Centre Manager Morningside, Sandton.
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 the services of a target driven Loans Call Centre Manager to manage and develop the call centre into will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
Call Centre Operators
FreerecruitSunrise
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Ppra Call Centre Agent
Sandton
Negotiable Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries y to build customer loyalty
- Conflict management
- Excellent communication skills
- High
Loans Call Centre Manager 30 000.00 - R35 000.00
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 the services of a target driven Loans Call Centre Manager to manage and develop the call centre into will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
Graduate Call Center Digital Customer Service Representative
Afrizan People Intelligence LtdSandown
motivated graduates to join our team as Call Center Digital Customer Service Representatives. In this role, you you will provide excellent customer support through digital channels such as email, chat, and social policies and procedures while delivering exceptional service. Recent graduate with a degree or diploma in any commitment to delivering outstanding customer service.
Call Center Lead Sandton
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Service Manager Sandton
Css Labour Pty LtdSandton
R40 000.00 to R50 000.00 customer sites and inspect machines; Managing technicians; To manage contract costs; Discuss contract repairs customers; Manage and inspect technicians' vans for stock; To lead the contracts service team; Ensure experience in a forklift environment; 4 years management experience.
Manager Services Wynberg, Sandton
Call The ConsultantSouth Africa
As a graduate project manager, your role spans a wide range of responsibilities aimed at enhancing organizational satisfaction. You will oversee Customer Relationship Management (CRM), ensuring smooth client interactions and attitude Excellent communication skills Project management Very strong organizational skills
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
provide an exceptional and professional customer service experience including to perform to the best of reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
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