kitchen equipment supplier seeks an experienced call centre Agent to join their Team. The post is largely taking active calls. This post is based in Jhb South. Duties include > Call Centre duties > logging logging of service calls > opening job cards, reports, etc. > completing quotations. The ideal Candidate will have > previous related experience in a service environment & dealing with job cards. > to multitask. Please quote CENTRE/SUPPORT The post Call Centre Support Agent appeared first on freerecruit
the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
Duties responsible for overseeing and optimizing customer support operations, contributing to a positive customer customer experience and the overall success of the support team.
insurance provider is looking for a call Centre jobs Sales Support on a 6 month contract in Durban. The will be responsible for ensuring that full call center support is given to the Sales Administrators; Sales to ensure efficient operations of the Contact Centre. Daily & Monthly statistics Recording of Daily Reporting of Daily Statistics required by the CC Manager Target Tracker reporting (Daily) Compilation of of the month end reporting required by the CC Manager Evaluation & Allocation of leads Administration
Gr 12 2 years Previous call centre sales experience Proven track record in sales Excellent communication Able to work in Mokopane (limpopo) The post Call Centre appeared first on freerecruit.co.za .
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing stakeholders within the business to draw up SLAs for services required to enable them to fulfil their targets Head Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions for an experienced Call Centre Manager with Inbound, Outbound and Customer Service experience. This position Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Operations team consisting of sales, Partner support and customer services Responsible for overseeing the Inbound stakeholders within the business to draw up SLAs for services required to enable them to fulfil their targets
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Operations Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will responsible for overseeing and optimizing customer support operations, contributing to a positive customer customer experience and the overall success of the support team. Lead a team Monitor performance Quality assurance development Technology management Analyse customer feedback Escalation management Resource planning Reporting
JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution execution of the collection's strategies through the management of the daily productivity in and output measures course in Management is an advantage. • 7 years working experience in a large call centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar daily operational functions of the collection call centres of the company and collaborate closely with
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