Call Centre Service Support Manager Jobs in Gauteng

Call Centre Support Agent

 Bizgro Sales Personnel Placements

Central Johannesburg

kitchen equipment supplier seeks an experienced call centre Agent to join their Team. The post is largely taking active calls. This post is based in Jhb South. Duties include > Call Centre duties > logging logging of service calls > opening job cards, reports, etc. > completing quotations. The ideal Candidate will have > previous related experience in a service environment & dealing with job cards. > to multitask. Please quote CENTRE/SUPPORT The post Call Centre Support Agent appeared first on freerecruit

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Call Centre Jobs Sales Support Opportunities

 Freerecruit

Central Johannesburg

insurance provider is looking for a call Centre jobs Sales Support on a 6 month contract in Durban. The will be responsible for ensuring that full call center support is given to the Sales Administrators; Sales to ensure efficient operations of the Contact Centre. Daily & Monthly statistics Recording of Daily Reporting of Daily Statistics required by the CC Manager Target Tracker reporting (Daily) Compilation of of the month end reporting required by the CC Manager Evaluation & Allocation of leads Administration

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Call Centre Manager Sandton

 Business Capital Group

Sandton

Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Operations Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree

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Call Centre Operations Manager - Courier Service

Johannesburg

 R300 000

Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced experienced Manager who has excellent EXCEL, Google Sheets and CRM experience

Duties:

• Quality and reconcilition
• Shift allocation and management

• Day-to-Day Responsibilities:

  • Closely conflicts
  • Initiate consequence management steps in the case of low-performing team mem

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Legal Call Centre Manager - Roodepoort

Johannesburg

 R34 000 Monthly

Duties:

• Management of a team of lawyers
• Claims assessment admittance Claims
• Responsible for managing the day-to-day activities of the Team such that Service Levels and turn-around productivity and client service standards are maintained, with respect to the telephonic service and legal cost cost insurance claims management rendered to corporate clients
• Conducting of monthly quality control legal knowledge and skills to day-to-day contact centre/claims operations
• Ombudsman and/or Client

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Call Centre Manager Morningside, Sandton.

 Letsatsi Finance And Loan Ltd

South Africa

 30 000.00 - R35 000.00

the services of a target driven Loans Call Centre Manager to manage and develop the call centre into will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives

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Customer Services Agent - Courier Call Centre

Johannesburg

 R4 400 per month + Commission

Busy, vibrant call centre has openings for experienced Call Centre Agents.

Requirem

Requirements:

• Call Centre experience - Outbound
• Good communication skills
• Good listening skills
• Customer Service experience is a must
• Able to manage irate and upset customers
• Must

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Call Centre Agent Johannesburg

 Bureau Veritas

Johannesburg

from our services within Testing, Inspection and Certification. The call centre agent will support the business to respond All calls are to start in English unless there is a valid reason why the call started in a different converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone accurate dispositioning/ wrap up codes Customer Service Ensure that all clients are treated fairly with all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts”

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Call Centre Agent

 Bureau Veritas

Johannesburg

from our services within Testing, Inspection and Certification. The call centre agent will support the business to respond All calls are to start in English unless there is a valid reason why the call started in a different converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone accurate dispositioning/ wrap up codes Customer Service Ensure that all clients are treated fairly with all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts”

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Agent Call Centre Centurion

 Mh Solutions

Centurion

 R250 000 pa

with extensive in-bound and customer relations call centre experience to join their team. Must be fluent qualification is a prerequisite Any relevant Customer Service Experience will be an advantage Supervisor experience English and Afrikaans) Ability to work with and manage different types of personalities to get the right

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